Privacy Policy — Raza Atelier
Effective Date: 01 / 01 / 2026
At Raza Atelier, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment providers — we do not store card details)
Order & Account Information
Products purchased
Order history
Delivery preferences
Customer support communications
Technical Information
IP address
Browser type and device information
Pages visited and browsing behavior
Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Arrange delivery and shipping
Send order confirmations and service updates
Provide customer support
Improve website performance and user experience
Prevent fraud and unauthorized transactions
Comply with legal and regulatory obligations
3. Payment & Transaction Security
All payments are processed through secure, PCI-compliant third-party payment gateways. Raza Atelier does not store or have access to your full payment card details.
4. Sharing of Information
We only share your data with trusted third parties when necessary, including:
Courier and logistics partners for order delivery
Payment processors for secure transactions
Technology providers for website hosting and performance
Legal authorities if required by law or regulation
We do not sell, rent, or trade your personal information to third parties.
5. International Customers
By placing an order with Raza Atelier, you acknowledge that your information may be transferred, processed, and stored outside your country of residence, including in Pakistan and other regions where our service providers operate.
6. Cookies & Tracking Technologies
We use cookies to:
Improve website functionality
Remember user preferences
Analyze website traffic and performance
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
7. Data Retention
We retain your information only for as long as necessary to:
Fulfill orders and provide services
Maintain business and financial records
Comply with legal and tax obligations
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
9. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data against:
Unauthorized access
Data loss
Misuse or alteration
However, no online system is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. Raza Atelier is not responsible for the privacy practices or content of those external sites.
11. Children’s Privacy
Raza Atelier does not knowingly collect personal information from individuals under the age of 18.
12. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
Raza Atelier
📧 Email: info@razaatelier.com
📍 Business Address: Karachi, Pakistan (Online Store)
This Privacy Policy is governed by the applicable laws of Pakistan and internationally recognized data protection principles.