razaatelier

PKR 500 off your first order of PKR 10,000 or above Exclusive bundle savings across product lines (as offered) Free delivery across Pakistan on orders of PKR 15,000 and above (Prepaid Only) Customers from North America, Europe, Australia and New Zealand are requested to visit www.razaadorne.com PKR 500 off your first order of PKR 10,000 or above Exclusive bundle savings across product lines (as offered) Free delivery across Pakistan on orders of PKR 15,000 and above (Prepaid Only) Customers from North America, Europe, Australia and New Zealand are requested to visit www.razaadorne.com

Frequently Asked Questions (FAQs)

Raza Atelier is a curated fashion and lifestyle destination offering premium women’s apparel, jewellery, and accessories from renowned Pakistani and international brands.

Yes. All products available at Raza Atelier are 100% original and sourced directly from trusted brands and authorized partners.

Product availability varies by collection. Each product page clearly mentions whether the item is stitched, unstitched, or custom-stitched.

Customization or size alterations are only available where explicitly mentioned. Once a stitched or custom order is confirmed, it cannot be modified or canceled.

Unstitched & pret: 5–7 working days
Stitched: up to 30 days
Custom Stitched: up to 35 days
Couture and Hand Embellished Luxe Orders: 8 to 10 weeks
Delivery timelines may vary depending on the product and location.

Yes, we offer international shipping.
International unstitched orders: 7–14 working days
International stitched orders: up to 35 days
Couture and Hand Embellished Luxe Orders: 8 to 10 weeks
Customs duties and taxes, if applicable, are the responsibility of the customer.

Cash on Delivery (COD) is available for orders upto and including PKR 50,000 (individual and collective) with delivery charges to be advised at checkout.
Non-Bridal Items – PKR 350 (subject to weight)
Bridal Items – PKR 499 (subject to weight)
Stitched, custom-stitched and made-to-order items are not eligible for COD.

Once your order is dispatched, you will receive a tracking number via email or WhatsApp to monitor your shipment.

Returns or exchanges are only accepted for:
Defective items
Incorrect items
Customers must share a clear unboxing video within 24 hours of delivery. Approved replacements are dispatched within 7 working days (Pakistan only).

No. Sale, discounted, stitched, customized and made-to-order items are non-returnable and non-refundable.

Slight color variations may occur due to photographic lighting and screen settings. This is not considered a defect.

To maintain fabric quality and embellishments, we recommend:
Dry clean only
Do not machine wash or soak
Care instructions may vary by product and are mentioned on product pages where applicable.

As many of our pieces involve preparation and quality checks, orders cannot be cancelled once confirmed

You can reach us via:
📧 Info@razaatelier. com
📱 WhatsApp / Phone: 0092-3142698160
Our team is happy to assist you.

Yes. Your personal information is protected and handled in accordance with our Privacy Policy.

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